Analytics
Retail - 200+ stores
Real-Time Performance Platform
Replaced a 24-hour manual reporting cycle with a live operational dashboard. Store managers see current figures; leadership gets consolidated P&L with drill-down in under 30 seconds.
--Target achieved
--Transactions today
Revenue trend - 12 weeks
Reporting latency: 24 hours → under 30 seconds
.NETSQL ServerPower BISignalR
Integration
Financial Services
CRM to DataStore Synchronisation Engine
Bidirectional sync between Microsoft Dynamics 365 and a proprietary DataStore - 8,000+ API calls per 5-minute window with rate limiting, conflict resolution, and zero data loss.
--Req/5min
99.9%Reliability
--Latency
Batch processing: 28 minutes → 6 minutes
C# .NETDynamics 365 APIAzure Service BusPolly
Platform Delivery
Premium Retail
Dealer Portal & Digital Showroom
Full-stack e-commerce platform with product configurator, dealer CRM, and order management - replacing three separate tools with one integrated system.
Overview
Products
Orders
Accounts
--Orders/month
--Fulfilment rate
Three separate tools replaced with one integrated platform - 60% ops overhead reduction
React.NET APISQL ServerAzure
Analytics
Professional Services
Multi-Source BI Reporting Engine
Automated BI platform aggregating 12 source systems - ERP, HRMS, CRM - into a unified warehouse. 200+ scheduled reports daily with lineage tracking and zero manual intervention.
ERP - 42%
CRM - 28%
HRMS - 18%
Other - 12%
Daily report volume
200+ automated daily reports from 12 source systems - zero manual processing
Azure Data FactorySQL ServerPower BIPython
AI Implementation
Financial Services
Autonomous Support Agent
Production AI agent handling tier-1 client queries end-to-end. Integrated with CRM and knowledge base. Human escalation for compliance edge cases. 70% autonomous resolution sustained in production.
What is my current portfolio valuation?
Your portfolio is valued at R2,847,320 as of market close. Month-to-date return is +4.2%. Full breakdown sent to your email.
Can I change my risk profile?
Risk profile changes require advisor sign-off. Your request is logged and your advisor will contact you within 2 business days.
70%Autonomous resolution
<2sAvg response
24/7Availability
70% query automation - support team refocused on complex client work
GPT-4LangChain.NET APIDynamics 365
Managed Operations
Asset Management
Kubernetes Infrastructure Stabilisation
Inherited a Kubernetes deployment operating above memory limits with no observability. Resolved peak memory crisis, implemented micro-batch streaming, established managed operations with contractual SLA.
3.2 GB
Peak memory before
→
Memory profile - stabilisation period
Peak memory 3.2 GB → 1.2 GB - 99.9% uptime SLA established
Kubernetes.NETAzure MonitorManaged Operations