Structured Offerings

Outcomes,
not deliverables.

Three enterprise-grade offerings. Fixed scope, milestone billing, contractual SLAs. We take ownership of the function - you measure the result.

Offering 01

Automation & Integration Delivery

Most enterprises run on systems that don't talk to each other. Data lives in silos, teams duplicate effort, and decisions get made on stale information. We connect your systems into a unified, observable pipeline - with zero data loss guarantees and contractual uptime commitments.

Our team has delivered synchronisation systems handling 8,000+ API requests per 5-minute window across financial services, retail, and government environments. We reduced batch processing from 28 minutes to 6 minutes and cut infrastructure memory consumption by 60% on live Kubernetes deployments.

What we deliver
  • System integration architecture
  • API and webhook pipelines
  • ETL and batch processing
  • Real-time event streams
  • Error handling and retry logic
  • Observability and alerting
Measurable outcomes
  • Elimination of manual data entry
  • Reduced operational headcount cost
  • Real-time data availability
  • Contractual zero data loss
  • 99.9% pipeline uptime SLA
Engagement structure
  • Phase 1: Discovery - fixed fee, no obligation to proceed
  • Phase 2: Implementation - milestone-billed, scoped per project
  • Phase 3: Managed Operations - monthly retainer
  • Named delivery lead throughout
Microsoft Dynamics 365REST & GraphQL APIs Azure Logic AppsWebhook Pipelines ETL / Data SyncEvent-driven Architecture Rate-limited Batch ProcessingCQRS Patterns
Offering 02

AI Systems Implementation

Most AI projects fail at deployment - not because the model is wrong, but because the implementation lacks production discipline. We build AI systems that operate reliably under real enterprise conditions: compliance boundaries, human escalation paths, fallback handling, and audit trails.

Every deployment is measured against concrete business outcomes - query automation rate, time saved per transaction, support volume reduction - not model benchmarks.

What we deliver
  • AI system architecture and design
  • LLM integration and prompt engineering
  • RAG pipeline development
  • Autonomous agent implementation
  • Document classification systems
  • Human escalation and audit framework
Measurable outcomes
  • Query automation rate 60–80%
  • Support team cost reduction
  • Document processing time cut
  • Response time under 2 seconds
  • Measurable ROI within first quarter
Engagement structure
  • Phase 1: Discovery - fixed fee, no obligation to proceed
  • Phase 2: Implementation - milestone-billed, scoped per project
  • Phase 3: Continuous improvement retainer
  • Quarterly model performance reviews
OpenAI / GPT-4Azure AI Services LangChain / LangGraphRAG Pipelines Autonomous AgentsDocument Classification Vector DatabasesCompliance Guardrails
Offering 03

Managed Operations

Delivery without operational responsibility is not a partnership - it is a handover. We remain accountable for everything we build through structured monthly retainers with defined SLAs, incident response commitments, and regular business reviews that connect technical performance to business outcomes.

Our managed operations model removes the risk of a failed go-live becoming a permanent operational burden. You get continuous improvement, proactive incident management, and a named account lead who understands your systems deeply.

What we operate
  • 24/7 uptime monitoring
  • Incident detection and response
  • Deployment and release management
  • Performance optimisation
  • Security patching and compliance
  • Capacity planning and scaling
SLA commitments
  • 99.9% uptime guarantee
  • Critical incident response: 4 hours
  • Standard issue response: 24 hours
  • Monthly operational report
  • Quarterly business review
Support tiers
  • Essential - business hours, standard SLA
  • Priority - extended hours, 4h critical SLA
  • Enterprise - 24/7, named account lead
Microsoft AzureAWSKubernetes CI/CD PipelinesTerraform / IaC Monitoring & AlertingIncident Management
Platform Delivery

Custom SaaS & Web Platforms

When off-the-shelf solutions cannot meet your operational requirements, we design and deliver purpose-built platforms. Clean architecture, domain-driven design, and SOLID principles - because codebases built this way cost less to operate, extend, and maintain over a five-year horizon.

.NET / C#React & Next.jsTypeScript SQL Server & PostgreSQLCQRS & Event Sourcing Clean ArchitectureMulti-tenant SaaS
Contractual Commitments

Commitments in the contract,
not the sales deck.

Every engagement includes written SLAs, defined escalation paths, and measurable success criteria.

99.9%
Uptime guarantee on all managed environments
4h
Critical incident response commitment
Zero
Data loss - contractually guaranteed on all pipelines
Quarterly
Business reviews connecting technical performance to outcomes
Scale & Scope

Engagements sized
to your operation.

All engagements include defined deliverables, milestone billing, and post-delivery operations. No lock-in clauses.

Mid-market

Focused Delivery

Single-domain integration or AI implementation for businesses with a specific operational problem.

  • Defined scope and fixed deliverables
  • One system integration or AI workflow
  • 8–12 week delivery timeline
  • Milestone-based billing
  • Essential managed operations retainer
Enquire
Enterprise

Digital Transformation

End-to-end transformation for enterprises replacing legacy systems or integrating across business units.

  • Enterprise integration and AI strategy
  • Complex multi-system architecture
  • Embedded engineering capacity option
  • High-availability and compliance
  • 24/7 enterprise managed operations
  • Named account leadership team
  • Compliance and audit support
Schedule a Briefing

Not certain which offering fits?

Describe your challenge. We will recommend the right scope and structure - candidly.